Your Privacy Is Our Priority
This policy clearly outlines how your personal information is collected, stored, and protected on the 399t platform.
399t ("we", "our", "platform") takes the protection of your personal information very seriously. This privacy policy explains what information we collect, why we collect it, how we use it, and how we keep it secure when you use our website (https://399t.lat) and related services.
By using our services, you agree to the terms described in this policy. If you do not agree with this policy, please refrain from using our platform.
Information Collection and Use
What Information We Collect
When you register, log in, or use any service on 399t, we may collect the following types of information:
- Identity Information: Your full name, date of birth, and details from your national identity card or passport, which are required for account verification.
- Contact Information: Your email address and mobile number, used for account recovery and customer support.
- Financial Information: Transaction records — details of deposits and withdrawals made via bKash, Nagad, Rocket, or bank transfer. Card numbers or bank passwords are never stored.
- Technical Information: IP address, browser type and version, device information, cookie data, and the duration of your session.
- Usage Information: How much time you spend in each game or section, betting history, and your navigation patterns on the platform.
Purpose of Data Collection
The information we collect is used only for the specific purposes below:
- Creating, managing, and securing accounts.
- Processing and verifying deposit and withdrawal transactions.
- Implementing responsible gaming policies and age verification (for users aged 21 and above only).
- Preventing fraud, money laundering, and other illegal activities.
- Customer support — resolving your queries via live chat or email.
- Improving platform functionality and diagnosing technical issues.
- Meeting legal obligations.
Sharing Information with Third Parties
399t does not sell your personal information to any third party or share it for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Providers: Relevant transaction information is shared with banking partners including bKash, Nagad, and Rocket for secure transaction processing.
- Technology Partners: Trusted technology service providers who assist in operating the platform, and who operate under strict confidentiality agreements.
- Legal Authorities: Required information may be provided when mandated by a court order or government directive.
- Fraud Prevention Agencies: For the purpose of detecting money laundering or fraudulent activity.
All third-party partners are contractually bound to uphold our privacy standards. They may not use your information beyond the stated purpose.
Cookies and Tracking Technologies
The 399t website uses cookies and similar technologies. Cookies are small data files stored in your browser. The types of cookies we use:
- Essential Cookies: Necessary for maintaining login sessions and the basic functionality of the platform.
- Functionality Cookies: Used to remember your language preferences and personalized settings.
- Analytics Cookies: Used to understand user behavior, which helps us improve the platform.
You can control or reject cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.
Data Security and User Rights
Data Security Measures
399t has adopted industry-standard technical and administrative measures to protect your information:
- SSL/TLS Encryption: All data transfers between our website and your device are fully secured by SSL encryption.
- Data Storage Security: Sensitive information is stored in encrypted form on secured servers.
- Access Controls: Only authorized personnel can access your information, and only for necessary purposes.
- Security Audits: Our systems undergo regular reviews and security testing.
- Fair Play Policy: Transparency and fairness are ensured within our gaming system.
No method of transmitting information over the internet is 100% secure. However, we take every precautionary measure to protect your personal information.
Data Retention Period
399t retains your personal information only for as long as it is needed for its stated purpose or as required to meet legal obligations. Specifically:
- Account-related information is retained for as long as the account is active.
- Even after an account is closed, transaction records may be kept for a specified period to meet legal and anti-money laundering requirements.
- If you withdraw consent for marketing or communications, the relevant information will be deleted within a reasonable time.
Your Rights
You have the following rights regarding your personal information, which you may exercise at any time:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of incomplete or inaccurate information.
- Right to Erasure: The right to request deletion of your information in certain circumstances ("right to be forgotten").
- Right to Restrict Processing: The right to request a restriction on the processing of your information in certain cases.
- Right to Data Portability: The right to receive a copy of your information in a structured, machine-readable format.
- Right to Object: The right to object to the processing of your information in certain circumstances.
To exercise these rights, email [email protected]. We will respond to your request within a reasonable time. However, some information may not be possible to delete due to legal obligations.
Privacy of Minors
399t's services are strictly for users aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21.
Age is verified during the account verification process. If we determine that information from a minor is in our possession, we will immediately close that account and delete the information.
Special Provisions and Contact
International Data Transfers
As a global platform, 399t may sometimes process your data on servers outside Bangladesh. In such cases, the following is ensured:
- Adequate data protection provisions exist in the country to which data is being transferred.
- Third-party providers are bound by agreement to comply with our privacy standards.
- SSL encryption remains active during international data transfers.
Marketing Communications
If you gave consent to receive promotional communications when creating your account, we may send you information about bonuses or special offers by email. You may withdraw this consent at any time by:
- Clicking the "Unsubscribe" link in the email.
- Emailing [email protected] to request an unsubscribe.
- Directly through 24/7 live chat support.
Withdrawing consent will stop promotional communications, but transactional emails necessary for account management may continue.
Third-Party Websites and Links
Our platform may occasionally contain links to third-party sites. This privacy policy applies only to 399t's own services. Any external site or service has its own privacy policy, for which 399t is not responsible.
Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi follow their own privacy standards. However, your session information while playing their games on the 399t platform remains protected under our policy.
Policy Changes and Notifications
399t may update this privacy policy from time to time. In the event of changes:
- The latest version will be published on this page along with the updated date.
- For significant changes, a notification may be sent to your registered email.
- Continuing to use the platform after a change means you have accepted the new policy.
You are advised to visit this page regularly to stay informed about policy changes.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through any of the following:
- Email: [email protected]
- Live Chat: 24/7 active live chat support on the website
- Language: Support is available in Bengali and English.
We take every privacy-related request seriously and aim to respond within a reasonable time.
This privacy policy is linked to the 399t platform's Terms and Conditions and Responsible Gaming policy. You are advised to read these related policies before using the service.